Frequently Asked Questions
Everything you need to know before choosing your cake and celebration date.
1. When do I choose my cake date?
Select your required cake date directly on the product page before adding your cake to cart. We’ll show it again in your cart so you can double-check before checkout.
2. Do you offer same-day cake ordering?
Yes, on selected products. Same-day delivery and collection are available Monday to Friday, subject to availability. Order before 12:00pm Brisbane time for collection, or before 10:00am for delivery.
3. Can I choose delivery or click & collect?
Yes. We offer refrigerated delivery across selected Brisbane suburbs Monday to Saturday, with fees shown at checkout. You can also collect from our store at 640 Samford Road, Mitchelton QLD 4053.
4. How far in advance can I order?
You can book any date that is highlighted as available in the calendar on the product page. We recommend ordering early, especially during busy periods, as dates close once we reach capacity.
5. Can I customise my cake?
Our cakes are curated designs rather than custom cakes. You can choose from the options on each product page, such as cake size, flavour and colours, but we can’t combine designs, change decorations or add custom wording unless it’s offered as an option.
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