****Same Day Delivery or Collection if ordered before 11am weekdays or 9am Saturday****

FAQ's

Cupcakes, cakes, macarons - the best cake shop in Brisbane and we deliver to your door. Yes that's right home delivered celebration and birthday cakes - Verucca's Cakes

Everything you need to know.

Can I pick my cake up? 
Yes, we are located at 21 Caxton st, Petrie Terrace , Brisbane 4000 - the address and parking details will be email along with your confirmation receipt.

 

How long before I can get my cake?
Our little workers are super fast however, as this is still a made to order service and we require a minimum of 4 hours to complete your edible gift.

 

Can I get it delivered the same day?
For sure!!! ...If you order before 11am (9am Saturday).

 

Can I customise the in the picture cake? 
Well, yes...... to a certain extent. There are options you can choose.                        You can choose the size of the cake, flavour of cake and colour of flowers , also add toppers, Candles ect. 

 

Can I choose the flowers? 
Unfortunately, I'm not mother nature (although that would be lovely) - they are chosen on colour and seasonal availability. These may change slightly from the image, we do our utmost best to match the image you see. 

 

Do you offer a delivery service and how much will delivery cost? 
We charge delivery by the kilometre distance between our location at Petrie Terrace to the drop off location. It will be included as an itemised charge on invoice. Please refer to our delivery page for more information.

 

Are you a licensed kitchen? 
HELL-TO-THE-YEAH!! (I mean yes !!!) We bake using chocolate, flour, free-range eggs, REAL butter and all the good things to make the world taste good. 

Nut-free options ??                                                                                               We do not put any nuts in our cake batters or buttercream.

However, please be aware that there are nuts present in our kitchen and also our external ingredients such as flour and chocolate that have also been manufactured in factories that contain nuts. So unfortunately, I cannot guarantee it would've had to be 100% nut-free. 

Are there gluten-free options? 
Yes, we do!  However, whilst extreme care is taking, please note that we also have flour on our premises and therefore cannot guarantee it will be it will be 100% gluten-free. 

 

Do you offer vegan options? 
Unfortunately not at the moment, however, keep your eyes posted to our social media for updates. 

 

Does somebody have to be home to accept the delivery? 
Yes. See our delivery details. 

 

What is your cancellation policy? 
Once payment has been made - the order is final. 

 

Confirmation and payment? 
Upon confirmation of your order, you will receive a receipt thus a binding contract. 

 

Do I need to refrigerate my cake? 
Yes, we live in Queensland, Duh! However, the cake is best eaten at room temperature for full mouth explosion goodness - pull out of the fridge about 2 hours before serving. Sit it on a flat surface when allowing it to come to room temp.  

 

How long will I be able to store the cake? 
LEFTOVERS??? What are those?? If by a one in a million chance do you have leftovers, pop it back into the fridge in an airtight container and consume within 3-5 days. 

 

Can I mix two designs together?
No, sorry. That is a customised cake.

 

Can I email you a picture of a cake I like? 
Hmmmm, NO. That’s a customised cake.

Verucca's Cakes Brisbane